{"id":5747,"date":"2024-09-30T06:38:19","date_gmt":"2024-09-30T06:38:19","guid":{"rendered":"https:\/\/myweburls.com\/hvacbusiness\/feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention\/"},"modified":"2024-10-01T08:01:52","modified_gmt":"2024-10-01T08:01:52","slug":"feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention","status":"publish","type":"post","link":"https:\/\/myweburls.com\/hvacbusiness\/feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention\/","title":{"rendered":"Feature Friday &#8211; HVAC Dispatching Setting &#8211; Double Booking Prevention"},"content":{"rendered":"<h2>HVAC Dispatching Setting &#8211; Double Booking Prevention<\/h2>\n<p>This week we want to continue a discussion that was started on our <a href=\"https:\/\/www.facebook.com\/groups\/739653930048406\">private P3 HVAC Software Facebook group<\/a> about our Dispatching Setting for double booking prevention.<\/p>\n<p>Have you ever seen this grey window appear on your calendar?<\/p>\n<div id=\"attachment_2622\" style=\"width: 982px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2622\" class=\"wp-image-2622 size-full\" src=\"https:\/\/myweburls.com\/hvacbusiness\/wp-content\/uploads\/2024\/09\/Call-Being-Scheduled-No-Delete.png\" alt=\"HVAC Dispatch Setting - Double Booking Prevention - Time Block\" width=\"972\" height=\"512\" \/><p id=\"caption-attachment-2622\" class=\"wp-caption-text\">HVAC Dispatch Setting &#8211; Time Block &#8211; Call Being Scheduled<\/p><\/div>\n<h2>Why Does this Happen?<\/h2>\n<p>There are two situations where this will appear on the calendar.<\/p>\n<p>The first is if your company has more than one dispatcher or person booking calls. If your colleague is in the middle of scheduling a call and you go to the calendar, this block will appear to prevent a second call from being double booked in the same time slot.<\/p>\n<p>Secondly, this appears if you start booking a call and then jump out before it is completed.<\/p>\n<h2>How Do I Remove the Double Booking Prevention Time Block?<\/h2>\n<p>There are three options available.<\/p>\n<p>One, there is a dispatch setting that will give you the ability to delete the block when it happens. When the setting is active, the block will appear like the image<br \/>\nbelow.<\/p>\n<p>Please note, that when this setting is active you will only be able to delete a block for a call that you started booking. You will not be able to delete a call block<br \/>\nfrom your fellow dispatcher.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2623 size-full\" src=\"https:\/\/myweburls.com\/hvacbusiness\/wp-content\/uploads\/2024\/09\/Call-Being-Scheduled-with-Delete.png\" alt=\"HVAC Dispatching - Double Booking Prevention - Call Being Scheduled - with Delete Button\" width=\"990\" height=\"576\" \/><\/p>\n<p>Here is the dispatching setting to enable the ability to delete your own block. This setting can be found in the General Dispatch Settings section.<\/p>\n<div id=\"attachment_2624\" style=\"width: 1180px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2624\" class=\"size-full wp-image-2624\" src=\"https:\/\/myweburls.com\/hvacbusiness\/wp-content\/uploads\/2024\/09\/HVAC-Dispatch-Setting-Delete-Block.png\" alt=\"HVAC Dispatch Setting - Delete Block\" width=\"1170\" height=\"663\" \/><p id=\"caption-attachment-2624\" class=\"wp-caption-text\">HVAC Dispatch Setting &#8211; Delete Block<\/p><\/div>\n<hr \/>\n<p>If you are the only person dispatching calls, you can remove the Double Booking Prevention feature entirely. This is a dispatching setting in the software. This way no matter what happens during the dispatching process, the time slot is never blocked.<\/p>\n<p>This setting is in the General Dispatching Settings section as well.<\/p>\n<div id=\"attachment_2625\" style=\"width: 1180px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2625\" class=\"size-full wp-image-2625\" src=\"https:\/\/myweburls.com\/hvacbusiness\/wp-content\/uploads\/2024\/09\/HVAC-Dispatch-Setting-Remove-Double-Booking-Prevention.png\" alt=\"HVAC Dispatch Setting - Remove Double Booking Prevention\" width=\"1170\" height=\"663\" \/><p id=\"caption-attachment-2625\" class=\"wp-caption-text\">HVAC Dispatch Setting &#8211; Remove Double Booking Prevention<\/p><\/div>\n<p>The third and final option is to wait. The software will automatically clear the block after 5 minutes. This means each dispatcher has 5 minutes to complete the call before the time slot becomes available for another dispatcher.<\/p>\n<hr \/>\n<h2>About P3 HVAC Software<\/h2>\n<p>Please use this link to schedule a <a href=\"https:\/\/myweburls.com\/hvacbusiness\/lets-talk\/\">free demo of P3 HVAC Software<\/a> to see more great dispatching features.\u00a0 Also, be sure to check in weekly as we will post a new Feature Friday article diving into other aspect of our software suite.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HVAC Dispatching Setting &#8211; Double Booking Prevention This week we want to continue a discussion that was started on our private P3 HVAC Software Facebook group about our Dispatching Setting for double booking prevention. Have you ever seen this grey window appear on your calendar? Why Does this Happen? There are two situations where this [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":5052,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"slim_seo":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1,330],"tags":[397,388,396,395,335],"class_list":["post-5747","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-feature-friday","tag-dispatching-double-booking-prevention","tag-hvac-business-solutions","tag-hvac-dispatching-setting","tag-hvac-dispatching-software","tag-p3-hvac-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v23.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Feature Friday - HVAC Dispatching Setting - Double Booking Prevention<\/title>\n<meta name=\"description\" content=\"Excerpt\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myweburls.com\/hvacbusiness\/feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feature Friday - HVAC Dispatching Setting - Double Booking Prevention\" \/>\n<meta property=\"og:description\" content=\"Excerpt\" \/>\n<meta property=\"og:url\" content=\"https:\/\/myweburls.com\/hvacbusiness\/feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention\/\" \/>\n<meta property=\"og:site_name\" content=\"HVAC Business Solutions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hvacbusinesssolutions\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-30T06:38:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-01T08:01:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/myweburls.com\/hvacbusiness\/wp-content\/uploads\/2024\/09\/Call-Being-Scheduled-No-Delete.png\" \/>\n\t<meta property=\"og:image:width\" content=\"972\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Brian Starzec\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brian Starzec\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/myweburls.com\/hvacbusiness\/feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/myweburls.com\/hvacbusiness\/feature-friday-p3-hvac-software-hvac-dispatching-double-booking-prevention\/\"},\"author\":{\"name\":\"Brian Starzec\",\"@id\":\"https:\/\/myweburls.com\/hvacbusiness\/#\/schema\/person\/6b9e09b2e6a0905b99227b395689c81f\"},\"headline\":\"Feature Friday &#8211; 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