About Us
Our Mission
At Platinum Air Heating and Cooling, our mission is to make your day better. We provide reliable, high-quality HVAC services to keep your home comfortable year-round. With a focus on excellence and integrity, we aim to exceed expectations and improve the lives of every customer we serve.
Our Vision
At Platinum Air Utah, our vision is to be the trusted leader in providing top-quality heating and cooling solutions for residential homes. We are committed to delivering exceptional customer service and fair pricing, building lasting relationships with homeowners across Utah County and beyond.
about platinum air
At Platinum Air Heating and Cooling, we are proud to be a locally owned and operated small business serving Utah with over 30 years of experience in the HVAC industry. Rooted in the communities of Provo and Payson we’ve built our reputation on honesty, reliability, and a commitment to delivering top-notch service.
Our team is composed of highly trained, expert technicians who are passionate about ensuring your comfort all year round. Whether it’s repairing your existing HVAC system, performing routine maintenance, or installing a brand-new unit, we approach every job with the same dedication to quality and excellence.
As a small business, we care deeply about the communities we serve, and that’s why we back our work with a satisfaction guarantee. We’re not satisfied until you are. When you choose Platinum Air, you’re not just getting HVAC service—you’re partnering with a local company that values your trust and is committed to delivering excellent service every step of the way.
Meet Our Team
Nichole
Nichole
Chief Financial Officer (CFO) & OwnerBrit and I started Platinum Air in 2010, about a month after we were married. It was a challenge starting a new marriage, blending a family, AND starting a new business, but we have been so blessed and grateful we took that leap. I love being able to work with family and help people every day with our business. I grew up in Utah and can’t imagine home anywhere else.
Brittain
Brittain
Chief Executive Officer (CEO) & OwnerI’ve been in the HVAC industry since 2004, graduating at the top of my class in trade school. In 2010, my wife and I started our own business, driven by a passion for improving home comfort and efficiency. I love taking systems that aren’t performing their best and making them work perfectly.
When I’m not working, I’m at home on our 5-acre fruit farm with my wife and five kids. I’m into anything with a motor—especially my 1973 Bronco—and we love exploring new places as a family.
Natalie
Natalie
Chief Operations Officer (COO)My twin sister and brother-in-law own Platinum Air, and I was thrilled to join them during this exciting phase of growth, bringing my six years of experience as a COO into the mix. I’ve always had a passion for managing processes and teams, with a focus on making everything run as efficiently and smoothly as possible—without ever compromising on quality or service.
When I’m not in the office or working with the team, you can usually find me fishing or paddle-boarding. I also love learning about World History.
Jaden
Jaden
Chief Training Officer (CTO) &Master Technician
I’ve been working in the HVAC industry for seven years, and I truly enjoy the challenge of diagnosing problems and creating solutions that keep our customers comfortable year-round. One of the best parts of my job is mentoring and training our team members. Watching them develop their skills and grow into confident professionals is incredibly rewarding.
When I’m not in the field, I enjoy spending time with my wife and son. We love being outdoors, especially in the mountains, whether it’s hiking, camping, or hunting. These experiences remind me of the importance of creating reliable and comfortable indoor spaces for families. HVAC isn’t just a job for me—it’s a craft I’m passionate about and take pride in every day. Thank you for considering us for your heating and cooling needs!
Ben
Ben
Platinum Installer & Service TechnicianI’ve really enjoyed diving into this line of work. What I love most about HVAC is getting to solve problems and help people feel comfortable in their homes. I’m still learning every day, but I’m giving my best to make sure the job gets done right.
When I’m not working, I like hanging out with my friends and family, catching waves surfing, or playing basketball to stay active.
At Platinum Air, I’m excited to keep growing in the trade and being part of a good team.
Best Furnace repair in Utah County and Salt Lake County
Call/Text Us
801-226-9060
Hear it from our customers!
Angie Jeffers
I had the pleasure of having this company and their employee Shad help me. This company is the most honest fair priced heating and air professionals I have ever seen. Shad worked tirelessly making sure our air conditioning was working perfectly and that we were happy with his performance. It is rare to see a young man work as hard as he did. I highly recommend Platinum Air Heating & Cooling. I will never use any other company. Give them a try. You will not be disappointed.
tiff mitchell
Pikake Ayala
Amy Fendley
Kim Garside
They brought in a portable swampy cooler to help me deal with the heat while they worked. Jaden and Shad were great and so helpful. Just came in and got the job done. These guys even cleaned up after themselves!